Position Title:
Customer Service Representative
Department:
Customer Service
Responsibilities:
Working in our call center, the Customer Service Representative is responsible for handling inbound calls while providing efficient and timely responses to insured and medical provider inquiries regarding benefits, claims status, certificate coverages and procedures.
Qualifications:
The ideal candidate will have strong customer service skills refined while working in a call center environment. Experience with and understanding of medical terminology is essential. Excellent communication and multi-tasking skills are required. The environment is highly automated, so the candidate must be proficient with window's based applications. The hours for this position are 9 AM until 6 PM Monday through Friday.
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Position Title:
Case Manager
Department:
ACM
Responsibilities:
International Medical Group, Inc.(IMG) is a worldwide leader in designing, distributing, and administering global healthcare products. Our office is located in the near downtown area and we are currently expanding our Akeso Care Management Division. We have an immediate opening for a Nurse Case Manager.
This position's responsibilities will be to provide Precertification and Case Management to our international insureds.
Qualifications:
Requirements include: previous experience in case management or managed care; RN license; excellent interpersonal skills; strong organizational abilities; and proficiency in Microsoft Office Products and various other computer data entry systems. We also prefer any second language skills, especially Spanish-speaking, but this is not a requirement.
Our tradition of success is attributable to the bright, innovative professionals at IMG. Creative, responsible, customer-oriented people are drawn to IMG's financial strength, our dynamic workplace and the exceptional opportunities for personal and professional growth.
E.O.E.
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Position Title:
Vice President Chief Actuary
Department:
Executives
Responsibilities:
This position will report directly to the President of the Company and will be responsible for development of reserving, product pricing, modeling, IBNR development, and risk assessment policy. Responsibilities will include reviewing and adjusting rating manuals, claim development and trend analysis, reporting and analysis of the company’s reserves, product pricing development (including product modification pricing), and over-all management of the companies risk selection/retention and policies and procedures.
Qualifications:
The selected candidate must have either an ASA or FSA Designation along with 3-5 years of Health Actuarial experience. Strong inter-personal skills and the ability to work with underwriting departments to develop and refine risk selection procedures are required. In addition, the preferred candidate will need to be able to work effectively with information systems to develop and enhance data collection and reporting systems.
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